Support
Help for Screen Conversation Bridge, the browser extension for moving AI chat context between conversations.
Contact us
Email hello@bootlab.co. Tell us which AI site you were using, what you clicked, and the message you saw. A screenshot helps.
Common problems
- The Import and Export toolbar does not appear
- Refresh the AI chat tab after installing or updating the extension. If it still does not appear, open the sidebar and check that the Page actions switch is on.
- Export says no messages were found
- Refresh the tab and try again. If the site changed its layout, open the sidebar and press Repair. Repair needs a conversation with at least one reply on the page.
- I want to use it on a different AI chat site
- Open a conversation on that site, open the sidebar and click Enable on this site, then allow access when Chrome asks.
- Import does not attach the file
- Click in the message box once and try Import again. If the site changed its layout, press Repair in the sidebar.
- An attachment is marked unavailable
- The AI site did not allow the file to be downloaded, or it was larger than 20 MB. Upload that file again yourself in the new chat.
- I have no repairs left
- Each install gets 10 repairs every 30 days, counted from your oldest repair. Fixes other people already made for a site are free. Contact us if a site keeps breaking.
- My conversations disappeared
- Updating the extension keeps your conversations. Uninstalling it deletes them. To keep a backup, use Export package from a conversation’s menu in the sidebar.
Your data
Conversations are stored only on your device. You can delete any of them from the sidebar, and uninstalling the extension deletes all of them.
To have your repair records deleted from our service, email us. The privacy policy explains what those records contain.